NEW recycling service changes from October
As our current contract is ending, we’re making some important changes to how your household recycling is collected.
Please check your new bin calendar carefully
Some householders bin days are changing so we can make the collection rounds more efficient. We’re sending a new calendar and recycling guide on 20 September. Please check yours carefully.
From October you will:
- Have fortnightly recycling collections. (Food waste will continue to be collected weekly);
- Use a blue-lidded wheelie bin for the majority of their recycling - aerosols, cans, tins, card, cartons, foil, paper, plastic bottles/trays/tubs. (We will no longer collect flyaway plastics);
- Use your existing black recycling boxes for glass bottles / jars and unwanted small electrical items. Alternatively, these can be taken to one of our recycling centres.
You can also recycle textiles, shoes, small electrical items, batteries, car batteries, cooking oil and engine oil on your green week. For more details see our household recycling webpage.
Download our recycling guide
What’s happening and when
|July||Letter sent to all householders explaining service changes.|
|Mid July - September||Start of new wheelie bin deliveries.
If you haven't received yours yet please contact us.
|18-22 September||Recycling guide and collection calendars sent to all properties.
Please check carefully in case your collection day has changed.
|October||New service begins. Ubico takes over from Kier (old contractor).|
Here’s how your bin collections will look:
Recycling changes - your questions answered
Why are you swapping to a wheelie bin?
- For years people have told us they would prefer a wheelie bin for recycling.
- Bins will last longer so we will not need to replace them as often, which will save taxpayers’ money.
- Cleaner streets with less litter after recycling collections.
I’ve not had my new blue-lidded recycling bin yet – what should I do?
Deliveries are still taking place. If you’ve not already, please let us know you don't have a bin immediately by calling 01993 861025 or completing our online form.
Will my collection time change?
Yes it will. Collections can be at any time during the day from 6am to 4pm. Different vehicles will be used for each bin and they may not arrive at the same time. Please ensure your bins are out before 6am.
Why can’t you collect flyaway plastics?
The processing plant does not accept flyaway plastics. However, carrier bags and plastic bags that have contained food items, eg bread and salad, can now be used to line the food waste bin.
Why do I need to separate glass?
Because glass is abrasive and damages vehicles and recycling equipment. It will be emptied into a different, reinforced compartment on our collection vehicle and recycled separately.
What can I do with my unwanted recycling boxes?
You can use them as you wish about the home, eg keep them for storage, use in the garden etc. (Don’t forget, you will need to put your glass and unwanted small electrical items out in separate recycling boxes).
Why do I need to separate glass?
Glass is abrasive and damages vehicles and recycling equipment. It will be emptied into a different, reinforced compartment on our collection vehicle and recycled separately.
The recycling bin will not be big enough – can I have a bigger one?
The shape and size of the wheelie bin (240L) means you can fit in more items than in the boxes. It’s the equivalent to about 5 recycling boxes. Plus your glass (and any small electrical items) needs to be put out in recycling boxes. If you’re still struggling after the new service starts, please contact us.