Council logo and contact details: Town Centre Shop, 3 Welch Way, Witney, Oxfordshire OX28 6JH, Telephone 01993 861000, Fax 01993 861050, E-mail enquiries@westoxon.gov.uk

Website help

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Reception staff at the Council's Town Centre Shop

Website help

In order to view these pages at their best on a PC, we advise doing the following:

  • Maximise your browser so that it fills the screen so that the text and pictures don't overlap.
  • Use your browser options to set the text size that suits you.

We have implemented Access keys, including the ability to skip the navigation bar.  See Accessibility for more details.

Navigating the Website

The Site Directory, My West Oxfordshire and the Publications Listing are available on the left hand side of every page and the A to Z, Site Map, Accessibility, Contact us and Search are available from the top of every page.  The 6 main areas of the website are available from all the pages.

To assist with moving between pages there is a trail at the top of each page which starts with 'You are here' and enables you to see the path you have taken and to revisit previous pages. 

If you have any comments or feedback about the website, please complete a Website Feedback Form.  If you have any problem accessing any information on the site, please complete the Report a Problem with our Website form.

Searching the Website

There are 5 main ways that you can find information on this website:

1.  The home page

This is a good place to start browsing the site for information.  To return to the home page, just click on the word Home in the menu on the left hand side or on the breadcrumb trail.

2.  Search

The Search can be found in the top right hand corner of every page.  Simply type in a few key words and click on the Find arrow.  On the Home page there is a Site search in the left hand side column which allows you to specify the types of documents to search.

3.  Site Directory

Click on one of the main sections displayed under Site Directory in the left hand side column, for example Environment to see the information that's available in the section.

4.  A to Z

The A to Z can be accessed from the top of every page and appears in the left hand side column of the Home Page.  It lists all the main services provided by West Oxfordshire District Council in alphabetical order.  Simply click on the initial letter of the service you require, for example if you are looking for information on Tourism click on the letter T.

5.  Site map

The Site Map can be accessed from the top of every page.  It lists all the pages available on the website and can be useful to scan.

Printing from the Website

When you print a page from this website the page navigation links and search will not be included so more space is left for the content.

Downloading Files from the Website

All downloadable documents on this website are in Adobe Acrobat PDF format and you will need Adobe Acrobat Reader to view and print them.  This is free software and can be downloaded from Adobe's website.

Transactional Features of the Website

There are a range of transactions that you can carry out via this website including paying bills, requesting Council services and applying for Planning permission. 

e-GMS Compliance and Standard Categories

Work is currently underway to ensure that this website has the correct metadata on each page.  Metadata is abstract information about each page and can be viewed in each page's source view.  All metadata being implemented is fully compliant with the e-Government metadata standards (e-GMS) and Dublin Core.  We have implemented the new standard way of categorising council services on websites so that it in future it will be possible to carry out multiple searches on more than one website.

My West Oxfordshire

If you need help signing up to Alerts within My West Oxfordshire please see our user guide

More Help

If you have any questions about this website or you find something that we haven't covered that you would like to know about, please please complete a Website feedback form

 

Last reviewed 28 December 2011

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Copyright © 2012 West Oxfordshire District Council

http://www.westoxon.gov.uk/furtherinfo/help.cfm printed 04 February 2012 by 38.107.179.240