West Oxfordshire District Council

Full graphics version | Skip navigation | A-Z | Site map | Help | Accessibility | Contact us | Search

Page navigation

Home << Living in West Oxfordshire << Benefits (council tax and housing) >> Appeal a benefits decision | Benefit fraud | Benefits decision notices | Council tax benefit | Housing benefit | Information for pensioners | Local Housing Allowance rates | The Landlord's Frequently Asked Questions | Training With Acorn | Web benefits calculator

Site directory

Council and Democracy | Living in West Oxfordshire | Planning | Environment | Leisure and tourism | Business

Publications listings
List our publications

Benefits (council tax and housing)

If you are having trouble paying your council tax or rent, you may be able to apply to our benefits team for help. For information and to apply see:

Discretionary Housing Payments

In some circumstances the council may be able to award people suffering exceptional hardship an additional payment to help with additional housing costs. These are known as Discretionary Housing Payments. These are not payments of housing benefits; they are awarded on a case-by-case basis for help with housing costs.

To apply complete and return:

Leisure centre discount

If you are entitled to benefits you may be eligible for a discount at your local leisure centre. You can visit the Nexus Community website for more information.

Fair processing statement

We may pass any information you provide us to other agencies or organisations such as the Department for Work and Pensions or Her Majesty's Customs and Excise, as allowed by law.

We may check information you have provided, or information about you that someone else has provided, with other information held by us. 

We may also get information about you from certain third parties, or give them information to :

These third parties include government departments, local authorities and private-sector companies such as banks, organisations that may lend you money and companies that assist us in fraud detection and prevention such as Experian.

We will not give information about you to anyone else, or use information about you for other purposes, unless the law allows us to.

Contact us

 

Do it online

Calculate your Benefit entitlement | Payment into a Bank Account | Report Suspected Benefit Fraud | Tell the Benefits Team about a change in your circumstances | Website Feedback Form

Go to My West Oxfordshire for all your local information or view all online services

Let us know about any problems with our website

File downloads

Backdated benefit request form (42 kB PDF) | Benefit application form (803 kB PDF) | Benefits Appeals form (106 kB PDF) | Benefits Glossary (61 kB PDF) | Change in circumstances form (53 kB PDF) | Disputing a decision (42 kB PDF) | How Applications are Assessed (35 kB PDF) | Payment into a bank account (54 kB PDF) | Second Adult Rebate (27 kB PDF) | West Oxfordshire BRMAs (495 kB PDF)

View all Publications and register for email alerts when they are updated.

Get Adobe Reader

Related pages

Council Tax | Housing Services

See also our related frequently asked questions

Other websites

Age Concern | Citizens Advice Bureau | DWP | Employment Service | Help The Aged | Inland Revenue | LHA Direct | Local Government Association | Money Advice Service | Rent Office | RNIB | Shelter

We are not responsible for the content of external internet sites

Skip navigation Complaints procedure

Quick search

My West Oxfordshire

Find information about the area in which you live using My West Oxfordshire


Publication listings

List our publications

Email alert

Let us notify you by email when this page is updated

Email address

Last reviewed 20 December 2011

Top of page

Privacy statement | Disclaimer
Copyright © 2012 West Oxfordshire District Council