Missed bin collections
If your street has not been cleared as planned, please leave your bins out.
Crews will return as soon as possible to collect any bins they have missed - usually the following day.
If you have any bins or boxes on order, we will get these to you as soon as possible.
Any outstanding collections
If your bin has not emptied by the end of the following day, please report it as a missed collection. This report is then fed directly to our contractor, Kier.
We only accept reports after 4pm on the day of collection and within 2 working days of being missed.
Report a missed bin collection
Please be assured that the waste team here at the Council are working hard to rectify the issue. We apologise for any delays and thank you for your patience!