We provide free parking in all of our car parks but parking restrictions are necessary to ensure turnover, to keep traffic flowing and allow people to park safely. Our civil enforcement officers monitor the use of our car parks and streets.
Penalty charge notices are £50 or £70 for more serious contraventions. If you pay within 14 days the charge is reduced by 50%. Any extra funds raised from penalty notices will be spent on local road and traffic management.
Pay a penalty charge
- Online using our Online payment service
- Call our automated payment service on 0845 601 2584 with your debit or credit card details
- In person at:
- Town Centre Shop, 3 Welch Way, Witney, OX28 6JH
- The Guildhall, Goddards Lane, Chipping Norton, OX7 5NJ (Cheque, debit or credit card only - no cash please)
- By post: Cheques and postal orders are payable to 'West Oxfordshire District Council'. Please write the penalty charge notice number or your vehicle registration number on the back and send to: West Oxfordshire District Council, Town Centre Shop, 3 Welch Way, Witney, OX28 6JH.
If you wish to appeal against a penalty charge notice, do not pay as the charge will be put on hold until your appeal has been responded to.
Appeal a penalty charge notice
The appeal procedure is called an Informal Challenge. You may appeal against a penalty charge notice by writing to Parking Services team:
If you are sending documents to support your appeal, such as a disabled blue badge, please include a photocopy of both sides of the original.
Further details on how to appeal can be found:
- on the back of the penalty charge notice; or
- visit the PATROL website
If you ignore the penalty charge
If no payment or informal challenge is received, the cost of the unpaid penalty charge notice will double to the full amount on the ticket. If the penalty charge is completely ignored another 50% will be added and the debt registered with the Traffic Enforcement Centre. At this stage there are limited appeal rights.
If the penalty charge is still unpaid then we may appoint bailiffs to deal with the matter. However, this is a very last resort and at every stage in the process the motorist should act, either by paying or appealing.