There are two types of driver licences:
Dual driver (hackney carriage)
- Can drive both taxis and private hire vehicles
- Need to pass a knowledge test
Private hire driver
- Can only drive private hire vehicles
- Cannot accept any bookings unless they either are, or work for, a licensed private hire operator within the West Oxfordshire District Council area
- Need to pass a knowledge test
Apply to be a private hire or dual driver
A new drivers' application costs £246, to apply you must:
- Pass the knowledge test (see below)
- Complete a medical examination (see below)
- Complete a driver assessment test (see below)
- Complete a Safeguarding Training course (see below to book your course)
- Obtain a DVLA licence check reference number from GOV.UK
- Complete a Disclosure and Barring Service (DBS) check (see below). These must be done every 3 years. It costs £54.69 which must be paid online at the time of submission to DBS
Apply for or renew a drivers licence
Contact us on 01993 861000 to book and pay for a knowledge test:
- The knowledge test costs £75
- You must take photo identification with you to the test (a passport or photocard driving licence)
The knowledge test is broken down into the following sections:
For Dual Drivers (Hackney Carriage and Private Hire):
- Highway code – Based on the national rules for safe driving
- Numeracy – Simple calculations on time, distance and monetary values
- Policy questions – All questions are related to the Policy. You should therefore ensure that you have read this document.
- Routes – Based on road names and numbers within the district and to major destinations i.e. hotels, schools, train stations and airports which will require knowledge of the major motorway network.
- Places of interest – Places within the district to include pubs, clubs, hotels, supermarkets, public buildings, train stations, museums, schools and some of the main road names.
For Private Hire Drivers:
- Highway code - Based on the national rules for safe driving
- Numeracy - Simple calculations on time, distance and monetary values
- Policy questions - All questions are related to the Policy. You should therefore ensure that you have read this document.
Each section has 20 questions. You must score at least 16/20 in each section and achieve a pass mark of 80% overall (eg. Dual Drivers 80/100 and Private Hire Drivers 48/60).
Further information on the knowledge test requirements can be found in Annex 3 of the Hackney Carriage and Private Hire Licensing Policy
You will get your result within 5 days of the test
A DVLA Group 2 (D4) Medical examination must be completed by a general practitioner (GP) and you will need to arrange this directly with a suitable GP or medical practice. Please ensure that you state the purpose of your appointment when booking as not all GPs can complete the examination due to the vision assessment and therefore you may also need an appointment with an optician or optometrist.
Please note that the Group 2 Medical Examination Report must be accompanied by the Council’s Medical Declaration Form, which must be completed and signed by you and the GP at the time of the examination. Your medical report will not be accepted without a declaration form, if we do not receive this form you will have to return to your GP to complete this.
Download a DVLA Group 2 (D4) Medical examination form
Download a Medical Declaration Form
We have introduced a local driver assessment as an alternative to the Driver and Vehicle Standards Agency (DVSA) taxi and private hire test. Existing and new applicants can still take the DVSA taxi and private hire test if they wish.
The Local Driver Assessment is provided by a consortium of Approved Driving Instructors, takes two hours and has two stages:
- Stage one: your driving performance is marked and you will be told where you need to improve
- Stage two: your driving is re-assessed to see if there is an improvement.
Assessments are available during the day, evening and at weekends. To book please contact one of the assessors below:
Disclosure and Barring Service (DBS) checks
From 1 April 2018 all licence holders are required to sign up to the Online Update Service with the DBS so that the check remains active, this must be done within 30 days of the DBS certificate being issued. The certificate number used for your registration must then be provided to the licensing team to record on file. If the licence holder fails to sign up to this service on renewal of their DBS (or issue for new applicants), the licence will be suspended. Please see the DBS website using the following link for further details:
Apply for a DBS check
- Select: Disclosure and barring service (DBS) application
- Enter the following details:
- Organisation reference - COTSWOLD
- Organisation Code – council
- You will need to pay £54.69 online fee for an enhanced application
When you have completed and submitted the form, please:
- Email your reference number to: email@example.com
To process your application, you must bring 3 forms of identification to the Council offices to be checked by a member of reception. Applicants who hold a valid passport and drivers licence must present these as 2 of their 3 forms of ID. Please see the full list of ID that is allowed for a DBS check:
If you have any previous cautions or convictions, these will need to be determined by a Licensing Sub-Committee. Please refer to our policy on convictions for more information.
Safeguarding training courses
All drivers are required to complete mandatory safeguarding training. This is required on application and must be renewed every 3 years.
The external company that provides this training is Diversiti and you will need to contact them and book your place on the course. The cost of the course is £15, once it has been completed you will receive an invoice from the Council for this fee. Please note that you will be charged the full fee if you book the course and do not attend.
Please follow the instructions below to book your training:
- Please go to the Diversiti UK website
- Click on ‘Register for your Safeguarding Course’ button
- Once you have selected your date and location, you will be asked to complete the following:
- Your unique reference umber (do not enter anything here)
- Your full name
- Your date of birth
- Provider employer name (enter your badge number and West Oxon)
- Name of service provider (enter West Oxon)
You will be sent an email confirmation of your training course booking. Any reading to complete before the session or anything required to bring with you to the session will be included and explained on the email. After the training you will be given a certificate which you will need to provide to the licensing team (please either email this to us or bring into reception for the team to scan to the office).
Submit your driver licence application
Please return your completed application form, DBS reference number, medical certificate, DVLA reference number, assessment certificate, a passport photo, and fee by either:
- Email (pay by phone): firstname.lastname@example.org
- Licensing, Environmental and Regulatory Services, Town Centre Shop, 3 Welch Way, Witney OX28 6JH
Applications must be submitted fully complete to be processed. Your application will be processed within 5 working days.
Renewing a licence
Renewal of a drivers licence costs £180
Please make sure that you know your licence expiry date. Renewal documents will not be provided so as the licence holder it's your responsibility to:
- download the application form from this page
- make sure you return the form to Environmental and Regulatory Services (ERS) 7 working days before the licence expires so we can process your renewal.
Please return your completed renewal forms by:
- email (pay by phone) to email@example.com or
- post or delivery to: Licensing, Environmental and Regulatory Services, Woodgreen, New Yatt Road, Witney, OX28 1NB
Renewal fees can be paid over the phone by ringing 01993 861000.
If you allow your licence to expire you will need to submit a new application rather than a renewal, therefore the new application criteria will apply.
Immigration Act 2016 - proof of right to work
From 1 December 2016, applicants will be required to prove that they have the right to work within the UK. We will call to book a 10 minute face to face interview to check your right to work in the UK. You will need to bring in original documents for this check, please see the list of suitable ID below:
- the list of valid ID documents
- If you have a permanent right to work within the UK, you will need to bring in a form of ID from List A
- If you have a period of 'leave' you will need to bring in a form of ID from List B, Group 1 or Group 2 depending on which group applies to you.
This check is only needed once and, if you have the right to work, won't be required for future renewals. If you have a period of ‘leave’ we will need to check each time the licence is renewed. We will keep copies of the documents on file for audit purposes and for potential information sharing with the Home Office.
Other driver fees
|Replacement driver badge||£28|
|Fee to convert from Private Hire to Dual Driver (excluding the Knowledge Test Fee)||£53|
|Administration charge for any other requests||£25|
We will not refund any licences