You can sign up to receive regular updates from the Environment Agency's flood alerts and flood warnings service. These are delivered by phone, email or text message if your home or business is at risk of flooding. Sign up online at GOV.UK or call 0345 9881188.View current flood warnings in West Oxfordshire
Oxfordshire flood toolkit
The Oxfordshire flood toolkit gives information and advice so you can take action against flooding.
Call 999 for immediate assistance if there is a risk to life or a risk of serious property or environmental damage.
Please contact us to report flooding incidents so that our engineering teams are aware of the issue for future reference and action.
|To report||Contact||Contact details|
|Burst water main||Thames Water||General enquiries: 0800 316 9800
Text phone: 0800 316 9898
24-hour leakline: 0800 714 614
Website: Thames Water
|Roads, blocked gullies, gratings and drains||Oxfordshire County Council||0845 3101111 (24 hrs)
Website: Oxfordshire County Council
|Main rivers||Environment Agency||General enquiries: 08708 506 506
Incident hotline: 0800 807 060
Website: Environment Agency
|Other watercourses such as a stream or ditches||Land owner||Contact the riparian owner
Fill in our flooding online form
Call 01993 861000
Protect your home from flooding
Useful information on how to prepare for a flood:
- Visit: GOV.UK
- Visit: Environment Agency
- Download the Environment Agency's leaflet - Preparing your property for flooding
- Download the Environment Agency and Public Health England's guide: Flooding - advice for the public
- Download and complete a flood plan
If you are affected by flooding and are in need of temporary accommodation, call us on 01993 861000 or 0151 3432 945 out of hours
When there is an imminent risk of flooding to property, supported by an Environment Agency Flood Alert or Flood Warning being declared, sandbags are given out free of charge. We will deliver sandbags to the elderly or disabled at times of need.
To arrange collection of ready-made sandbags from Witney call 01993 861000 (or 0151 3432 945 out of hours).
In an emergency loose sand and bags are available for householders to make up themselves at the following neighbourhood sandbag centres:
- Ascott-under-Wychwood: Car park next to village hall, Shipton Road
- Bampton:by Fire Station, access by lane by side of Fire Station
- Burford: The Rec Car Park, Tanners Lane
- Charlbury: Charlbury Bowls Club, Ticknell Piece Road
- Chipping Norton: WODC Depot, Greystones (A361)
- Clanfield: Car park next to the Carter Institute, Main Road
- Milton-under-Wychwood: Car park next to the village hall, Shipton Road
- Northmoor: Village Hall, Church Road
- Ramsden: Opposite Memorial Hall in Centre of Ramsden (on private land)
- Shipton-under-Wychwood: The New Beaconsfield Hall and Recreation Ground, Station Road
- Standlake: St Giles Church, Downs Road
- Woodstock: Hensington Road Car Park next to the public toilets
Building a sandbag wall
Sandbags are cloth bags that hold sand or soil so that a low wall can be built to dam the flow of water. Lay plastic sheeting under and around the wall to make it more water tight and use the sandbags to hold the plastic in place. Sandbags are only effective for water up to about 20cm/8" deep.
- See: Building a sandbag wall videoclip
- Download: Sandbags and how to use them properly for flood protection (Environment Agency)
Make your own sandbags
You can use the following as sandbags:
- bin liners or carrier bags filled with soil
- grow bags are the right shape and light enough to be carried around
- buy products that inflate from the National Flood Forum directory (see Protect your home from flooding section above).
Property owners and occupiers should reuse or dispose of their own sandbags once the risk of flooding has subsided. Either empty and the sacks so they can be used again or dig the sand into the garden to help with drainage.
Travel during flooding
Do not walk through flooded areas. There may be hidden dangers such as open drains, damaged road surfaces, submerged debris or deep channels.
Do not try to drive through flooded roads or fords. The water is often deeper than it looks and your vehicle may be swept away or you may become stranded.
For the latest travel and transport information visit:
- Oxfordshire County Council for road closures, travel and emergency information
- Stagecoach for local bus services updates
- First Great Western and Chiltern Railways for updates on rail services.
Clearing up after a flood
Do not re-enter your house until all floodwater has been removed. The fire service may be able to help you with pumping floodwater out of your house but if the water is still rising, there is no point pumping out as it will only come straight back in.
Download the Environment Agency and Public Health England's guide Flooding - advice for the public and visit GOV.UK's webpage Prepare for a flood and get help during and after. For health related queries visit Public Health England.