Council tax scam warning

Residents are warned to be on their guard against bogus callers advising them that their council tax bands may be too high. These callers are offering to work on your behalf for a fee to obtain a reduction. 

This is a scam, which is operating across the country, and we are currently receiving reports of callers contacting residents locally.

If you wish to appeal against your council tax banding, you can do this yourself very easily by contacting the District Valuation Office on 03000 501 501. It is not a complicated procedure, there is no requirement whatsoever for a third party to intervene and it will not cost you anything.

If you receive one of these calls, do not give out any personal information and end the call as quickly as possible. The fraudsters can get aggressive and ring back if you put the phone down but this is all part of the scam to make you act as they want.

To report a suspected scam, contact Oxfordshire County Council Trading Standards on 0845 0510845.

PLEASE NOTE: The Council would never ask for a customer's bank details or credit/debit card details via an email.

West Oxfordshire District Council
New Yatt Road
OX28 1PB