Emergency updates

Water supply disruption – Update: 06/03/2026

Thames Water have confirmed that the burst water main affecting parts of West Oxfordshire has now been successfully repaired.

Water supplies are expected to gradually return to normal over the course of the day as the network refills. Some properties may still experience temporary low pressure or discoloured water while supplies stabilise. This is normal after an incident like this and further guidance on what to expect can be found here.

For updates and further information, please visit the Thames Water incident page.

Service disruptions

Some council services may be affected while the issue is ongoing:

• Leisure centres: Please check for updates from your local leisure centre via their website or the Better UK app.

• Public toilets: Our contractors are checking water supply at each site. Once supply is restored, the facilities will reopen.

• Waste collections: Our waste and recycling collections are continuing as scheduled.

• Customer services: Our face-to-face customer services at our Welch Way offices are operating as normal. You can also contact us by phone on 01993 861000. 

Support for vulnerable residents

If you or someone you know may need additional support during a disruption to water supply, Thames Water provides extra help through its Priority Services Register. This service offers additional support for those who may need it.

You can find more information or register here. If you require any support, you can contact Thames Water here.