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Emergency planning

A disaster can occur unexpectedly, anywhere, at any time and in many ways (such a flooding, storms, transport incidents). We need to make plans and train to respond to emergencies. We aim to: 

  • make sure we are prepared for any major emergency
  • respond and support the emergency services as required and
  • assist those affected

We are part of the Thames Valley Local Resilience Forum which provides a multi-agency response to major emergencies in the county.

Oxfordshire Community Risk Register

The Oxfordshire Community Risk Register identifies the potential hazards for Oxfordshire, the impacts they might have and mitigation put in place.

Community resilience

For a community to be resilient, it must develop early and effective plans, so that it can respond to an emergency or disaster in a timely and effective manner. If you would like to write a Community Emergency Plan, go to the Oxfordshire County Council Community Resilience page.

Priority service users

If you or a member of your household are vulnerable you may be eligible to register for utility priority services. To register visit:

Most energy providers also have a user priority register so you may like to register directly with them.

Business Continuity Management (BCM)

BCM is a process that helps to manage the risks of the running of an organisation and aims to ensure it can continue to operate during a disruption. Advice and guidance is available for businesses and  the voluntary sector:

Weather advice

Read the government advice on getting ready for winter and the Environment Agency's Flood Action Campaign.


Visit our flooding page to report a flood, prepare for a flood, find sandbags or clean up after a flood.

Emergency contact details

Service Contact number
Emergency services 999
West Oxfordshire District Council 01993 861000
Environment Agency Floodline: 0845 988 1188
Incident hotline 0800 807 060
Thames Water 24 hour hotline: 08459 200 800
Thames Valley Police Non-emergency number:101


Help preparing for and responding to an emergency

Thames Valley Local Resilience Forum has produced the ‘Are you ready’ booklet is to provide clear practical advice to help you prepare for and respond to an emergency. You can significantly reduce the risks for you, your family, and your property by being informed and ready to respond to events.

Are you ready?

The Thames Valley Local Resilience Forum have published an Are you ready booklet which can be downloaded here.