Housing Benefit and Universal Credit

Important Information regarding benefit payments on Monday 1 September: Due to a banking error some housing benefit claimants will receive a double payment today. The overpayment will be reclaimed by the bank on Tuesday 2 September. Anyone receiving a larger than expected benefit payment should not spend the money as the bank will reclaim it. If you have any concerns regarding your housing benefit payment you can contact the benefit team on 01993 861030 or email [email protected]

Apply for Housing Benefit

Eligibility criteria, application process and how you can be paid

Appeal a benefit decision

How to appeal a benefit decision, who to contact and timescales

Universal Credit

Who is eligible for Universal Credit and how to apply

Backdating benefit

Circumstances in which a claimant's Housing Benefit can be backdated

Report a change in benefit circumstances

Let us know if anything has changed that might affect your benefits

Discretionary Housing Payments

You may be able to apply for extra help with your housing costs

Report benefit fraud

What to do if you suspect someone is claiming benefits that they are not entitled to

Household Support Fund

Launched by the government to support vulnerable households who may struggle to afford life’s essentials