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Homelessness support and advice

Help rough sleepers

If you see someone bedding down or sleeping rough, please let us know by:

Help and advice for the homeless or those at risk of homelessness

If you are homeless or threatened with homelessness, contact us as soon as possible for an appointment to see a housing adviser. Depending on your circumstances we may be able to:

  • permanently house you as a result of homelessness
  • provide temporary accommodation or
  • offer advice and assistance.

If you are threatened with homelessness we will need to check that you:

  • qualify for assistance
  • are in priority need
  • are not intentionally homeless
  • have a local connection with West Oxfordshire.

If there aren't any suitable temporary houses available, we may house you in temporary bed and breakfast accommodation.

Ask us for help with homelessness

Out of hours assistance 

If accommodation is needed in an emergency outside of office hours please: 

  • Call our mainline number 01993 861000

Duty to Refer – Homelessness Reduction Act 2017

Advice for public authorities

If you are a public authority specified within the legislation, or any other organisation wishing to make a referral to West Oxfordshire District Council please:

 For technical issues and queries, please contact the ALERT support team:

The five Oxfordshire housing authorities, in partnership with the Oxfordshire Trailblazer Champions’ Network, have developed a county-wide procedure to support the new duty. When making referrals, partners are expected to consult and follow this procedure and the principles of the local agreement within it. This will help realise the true potential of the new duty for the people of Oxfordshire.