Council performance
We actively manage our performance because we are committed to providing high quality services that are value for money.
Our vision and priorities are detailed in our council plan. The plan outlines our objectives and the key actions we are taking to achieve each priority. We actively manage our performance to help us achieve our priorities.
How we manage service performance
Each year the teams behind our services produce plans that set out what they propose to do and how our priorities will be achieved. We then collect data about how the service is performing so we can manage how we are doing. Senior managers and councillors use this information to help make decisions about:
- where to direct resources
- the action needed to deal with poor performance
Reports are made quarterly to Executive and the various Overview and Scrutiny Committees.
Council Performance Report Q2 2025 To 2026 - pdf - 1.26 Mb
DELTA Disabled Facilities Grants Scorecard
The DELTA Disabled Facilities Grants Scorecard provides an annual overview of West Oxfordshire District Council’s performance in delivering Disabled Facilities Grants. It summarises key measures such as the number of completed adaptations, who receives support and the time taken to progress cases from application through to completion.
Developed by Foundations using statutory DELTA returns submitted by each local authority, the scorecard offers a balanced and accessible assessment of service performance, highlighting areas of strong delivery as well as emerging pressures.
DELTA is the primary online platform used by the Ministry of Housing, Communities and Local Government (MHCLG) for collecting statistical data and grant information, providing a single, centralised system for submissions.
In 2024–25, West Oxfordshire performed strongly against national comparators, ranking within the top 7.6% of local authorities for delivery times. This reflects effective case‑flow management and a sustained focus on timely outcomes for residents with mobility or independence needs.
For full context, the current and previous years’ DELTA DFG Scorecards should be reviewed together, as they provide a clear picture of performance trends and the impact of improvement activity over time.
Annual audit of the council
Our council accounts are audited by external auditors, Grant Thornton. Their findings are set out in an Annual Audit Letter, which is published each year when available. See our Statement of accounts for further info.